Booking Terms and Conditions
1. Scope of These Terms
These Booking Terms and Conditions apply to all property bookings made through our Sites,
whether the property is owned, managed, or advertised by Liable Group Services Ltd.
2. Booking Process
• You must complete the booking form on our Sites accurately and honestly.
• Liable Group Services Ltd will process your booking request and may require
additional verification.
• A booking is considered confirmed only upon issuance of a written booking
confirmation email and/or tenancy agreement.
3. Payment Terms
• Rent, deposits, and service fees must be paid directly to Liable Group Services Ltd
using approved payment methods (e.g., Stripe).
• Payment schedules, due dates, and payment breakdowns will be clearly outlined in
your booking confirmation and tenancy agreement.
• Failure to make payments on time may result in cancellation of your booking and/or
legal action.
4. Deposit Terms
• A security deposit will be collected to cover damages, unpaid rent, or breaches of the
tenancy agreement.
• Deposit amounts and return terms will be outlined in your tenancy agreement.
• Deposits are protected in accordance with applicable UK tenancy deposit protection
schemes (where required).
5. Cancellation and Refund Policy
• Cancellation policies differ depending on the type of property and length of stay.
Specific terms will be stated in your booking confirmation.
• Cancellations made before the tenancy start date may be eligible for a partial refund,
minus administrative or holding fees.
• Refunds for early termination after move-in may be limited and are subject to finding
a replacement tenant.
• Refund requests must be submitted in writing to studlet@lgsltd.uk.
6. Tenant Responsibilities
• Keep the property clean, safe, and in good condition.
• Follow all building, fire safety, and community regulations.• Promptly report any maintenance issues.
• Pay all fees and rent on time.
• Do not sublet the property without prior written consent from Liable Group Services
Ltd.
7. Liable Group Services Ltd Responsibilities
• Manage the property and provide tenancy support services.
• Ensure compliance with UK housing and safety regulations.
• Conduct necessary maintenance and repairs.
• Provide clear and timely communication regarding your tenancy.
8. Check-in and Check-out
• Check-in and check-out procedures, dates, and times will be communicated in
advance.
• You are responsible for leaving the property in the same condition as it was provided,
minus fair wear and tear.
9. Liability Limitations
• Our liability is limited to the extent permitted by law.
• We are not responsible for the acts or omissions of other tenants or third parties.
• Full liability terms are provided in our Terms and Conditions of Website Use.
10. Complaints and Dispute Resolution
• If you have a complaint, please email studlet@lgsltd.uk. We aim to resolve disputes
promptly.
• Should disputes remain unresolved, you may refer the matter to the appropriate
tenancy deposit protection scheme or mediation body.
11. Governing Law
These Booking Terms and Conditions are governed by English law. Any disputes will be
subject to the jurisdiction of the courts of England and Wales.
12. Contact
For booking support or tenancy questions, contact: studlet@lgsltd.uk | +44 7359 790878.4. Cookies Policy
Effective Date: [Insert Date]
1. What Are Cookies?
Cookies are small text files stored on your device when you visit our Sites. They help us
improve your browsing experience.
2. Types of Cookies We Use
• Strictly Necessary Cookies: Enable essential website functions.
• Performance Cookies: Collect usage statistics.
• Functionality Cookies: Remember your preferences.
• Targeting/Advertising Cookies: Deliver relevant ads (if applicable).
3. Managing Cookies
You can manage or block cookies through your browser settings. Disabling cookies may
affect site functionality.
4. Third-Party Cookies
We use cookies from Google Analytics, Stripe, and social media integrations.
5. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page.
6. Contact
Questions about cookies: privacy@lgsltd.uk