We, Liable Group Services Ltd, hereinafter referred to as “Liable”, are a company registered
in England and Wales (Company Number: 16447663), with our registered office at 124 City
Road, London, EC1V 2NX, United Kingdom. For the purposes of the UK General Data
Protection Regulation (UK GDPR), Liable Group Services Ltd is the data controller.
This Privacy Policy explains how we collect, use, store, and disclose your personal data when
you use our website https://lgsltd.uk, our subdomains, or other services (collectively, “our
Sites”). By visiting or using our Sites, you accept and consent to the practices described in
this policy.
If you have any queries or concerns regarding this Privacy Policy, please contact our support
team at +44 7359 790878 or email us at privacy@lgsltd.uk.
1. Defini)ons
(a) “We”, “Our”, and “Us” refer to Liable Group Services Ltd.
(b) “You”, “Your”, “User”, and “Tenant” refer to individuals using our Sites.
(c) “Third Parties” refer to any applications, platforms, companies, or individuals apart from
Liable Group Services Ltd.
(d) “Accommodation” refers to student rooms, shared properties, apartments, HMOs, and any
other housing managed, owned, or advertised by Liable.
(e) “Third-Party Property Platforms” refers to websites where our listed properties may also
be advertised.
This Privacy Policy describes how Liable Group Services Ltd (“Liable,” “we,” “our,” or “us”)
collects, uses, stores, and protects your personal data when you use our website
https://lgsltd.uk, mobile apps, and services (“our Sites”). How Liable Group Services Ltd
(“Liable,” “we,” “our,” or “us”) collects, uses, stores, and protects your personal data when
you use our website https://lgsltd.uk, mobile apps, and services (“our Sites”).
1. Who We Are
Liable Group Services Ltd, registered in England and Wales (Company Number: 16447663),
is the data controller for the purposes of the UK General Data Protection Regulation (UK
GDPR) and other applicable privacy laws.
2. What Informa)on We Collect
We may collect:• Personal Details: name, email address, phone number, date of birth, gender,
nationality.
• Academic Information: university name, course, year of study.
• Accommodation Preferences.
• Guarantor/Emergency Contact Details.
• Financial Information: payment details collected securely via third-party payment
providers.
• Technical Data: device type, browser type, IP address, location, cookies, and usage
data.
3. How We Use Your Data
• To process property bookings and manage tenancy agreements.
• To communicate with you about your booking and account.
• To provide tenancy support and maintenance services.
• To send promotional and marketing communications (you may opt out at any time).
• To comply with legal obligations and prevent fraud.
4. Legal Basis for Processing
We process your data under the following lawful bases:
• Performance of a contract (booking and tenancy agreement).
• Consent (marketing communications).
• Legal compliance.
• Legitimate interests (property management and service improvement).
5. Sharing Your Data
We may share your data with:
• Payment processors (e.g., Stripe).
• Maintenance contractors and property service providers.
• Law enforcement or government bodies when required by law.
• Landlords or letting agencies (for managed properties).
6. Interna)onal Data Transfers
Where we transfer your personal data outside the UK or EEA, we ensure adequate safeguards
are in place.
7. Data Reten)on
We retain your personal data only for as long as is necessary to fulfill the purposes for which
we collected it, including for the purposes of satisfying any legal, accounting, or reporting
requirements. Specifically:
• Booking and tenancy data will be retained for up to 7 years after the end of the
tenancy to comply with UK financial and housing regulations.• Marketing data will be retained until you withdraw your consent or unsubscribe.
• Technical data (e.g., logs) may be retained for a limited period to support operational
needs and cybersecurity measures.
• When no longer required, we securely delete or anonymize your personal data.
8. Where We Store Your Data
We store your personal data securely on:
• Protected hard disk drives located in secure UK data centres;
• Cloud-based storage systems (including iCloud and other GDPR-compliant cloud
service providers).
We implement appropriate technical and organizational security measures to protect your
personal data from unauthorized access, use, or disclosure.
9. Third-Party Links
Our Sites may contain links to external websites and platforms operated by third parties. We
are not responsible for the privacy practices, data collection, or content of these third-party
sites. We encourage you to read their privacy policies before providing any personal
information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this
page, and significant updates may be communicated via email or website notices. Continued
use of our Sites constitutes your acceptance of the updated Privacy Policy.
We reserve the right to modify this Privacy Policy from time to time. Any changes will be
posted on this page and may also be communicated via email or notices on our Sites. Your
continued use of our Sites after such changes will constitute your acceptance of the updated
Privacy Policy.
11. Your Rights
Under UK GDPR, you have the right to:
• Access, correct, or delete your data.
• Object to or restrict processing.
• Withdraw consent (for marketing).
• Lodge a complaint with the UK Information Commissioner’s Office (ICO).
12. Contact
For privacy concerns, contact us at studlet@lgsltd.uk.